1.Firstly, there are total 2 orders with this customer. 2.What customer complained is the first order(5months ago), this order is the second one. Nothing broke with this product. This jar is a high quality product. 3.The reason why he review in this order is that the 1st order has closed 5month ago. The customer has received the products for 5months, now complain the products are broken. It’s not reasonable.

Hello Ali Zaidi，It's a pleasure to reach this cooperation with you.We also have many other smoking products for you to choose from.Looking forward to cooperating with you again. Best Wishes！